Training Portal Guide
This guide helps learners, parents, caregivers, schools, and organizations understand how to use the Child Protect Training Portal, find the right safeguarding training, complete learning steps, track progress, and access certificates where enabled.
How the training portal helps
The Child Protect Training Portal is designed to make safeguarding training easier to access, easier to complete, and easier to understand. It helps learners and trusted adults build awareness around online safety, personal safety, trusted adults, safe communication, getting help, and responsible safeguarding action.
Find training
Browse available safeguarding training topics for students, parents, caregivers, trusted adults, schools, families, and organizations.
Complete learning steps
Work through lessons, training steps, activities, and knowledge checks where enabled for the assigned training course.
Track completion
Review progress and access completion certificates when enabled and when the required training steps have been completed.
Who this guide is for
This guide supports anyone using the portal for safeguarding training, whether they are learning individually, supporting a child, managing training for a school, or coordinating training for an organization.
- Students and learners completing assigned safeguarding training.
- Parents and caregivers supporting safer conversations at home.
- Trusted adults who need guidance on responding to child safety concerns.
- Schools using training for awareness, onboarding, or refresher learning.
- Organizations that need group training, progress visibility, and completion records.
- Teams that want a clearer, more consistent safeguarding training process.
How to use the portal
The portal is designed around a simple training journey: choose the right topic, start the training, complete the steps, review progress, and access completion records where available.
Choose the right training topic
Start with the training area that matches the learner or organization need, such as online safety, personal safety, student training, parent training, caregiver training, trusted adult training, or school safeguarding.
Open the training course
Select the training course and review the overview so the learner understands what the training covers and why it matters.
Complete the learning steps
Move through lessons, topics, activities, and knowledge checks where enabled. Training should be completed carefully, not rushed.
Review progress and completion
Use progress tracking to understand what has been completed and what remains. When certificates are enabled, completion may unlock a certificate record.
Recommended starting points
Use these pages to quickly find the most relevant training area.
Safeguarding Topics
Explore the full topic guide for online safety, personal safety, student training, family safeguarding, and getting help.
Open topic guideTraining
Browse available courses and training options inside the Child Protect Training Portal.
View trainingTraining Progress
Understand how learners move through training steps and completion requirements.
Learn about progressCertificates
Learn how certificates support completed training records and confidence after course completion.
Learn about certificatesImportant portal areas
These areas explain the main parts of the training experience and what each one is used for.
Learner dashboard
- View assigned or enrolled training.
- Continue training that has already been started.
- Check progress and completion status.
- Access certificates where enabled after completion.
- Review training activity linked to the learner account.
Training course pages
- Read the course overview before starting.
- Review what the training covers and who it is for.
- Start the training from the course page.
- Complete lessons, learning steps, and knowledge checks where enabled.
- Return to the course later if the training is not finished in one session.
Why the training process matters
Safeguarding training is not only about finishing a page or earning a certificate. The goal is to build practical awareness and confidence so learners and trusted adults are more prepared to recognize concerns, take child safety seriously, respond calmly, and use the correct help pathway when support is needed.
For schools and organizations
Schools and organizations can use the portal to support consistent safeguarding awareness, onboarding, refresher training, learner progress, and completion records.
Training management support
- Assign or guide learners toward relevant safeguarding training.
- Support consistent learning across staff, students, parents, caregivers, or volunteers.
- Use progress and certificate records where enabled.
- Build shared language around safety, support, and reporting.
- Strengthen a culture where child safety concerns are taken seriously.
Need help using the portal?
If you need help finding training, accessing your account, understanding progress, or confirming certificate availability, use the support and contact options below.
Getting Help
Guidance for learners and trusted adults when support is needed for a safety concern.
Open getting helpContact
Contact Child Protect for questions about training, access, organizations, or course support.
Contact usCreate Account
Create an account or sign in to access available training and learner features.
Create accountStart using the training portal
Find the right safeguarding topic, begin training, track progress, and build the knowledge and confidence needed to support child safety more seriously.
View Training Explore Topics